Privacy Policy
Last updated: April 11, 2026
1. Introduction
Tree Wise Men LLC ("we," "us," or "our") operates the website www.treewisemenllc.com. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, submit a contact form, or communicate with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide directly:
- Name, email address, and phone number
- Street address, city, state, and ZIP code
- Company name (if applicable)
- Service interests and project details
- Any other information you voluntarily provide in messages or forms
Information collected automatically:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Device type and screen resolution
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
We use the information we collect to:
- Respond to your service requests and provide free estimates
- Schedule and coordinate tree service appointments
- Send appointment confirmations and follow-up communications via email or text message
- Create and manage your account in our job management system
- Improve our website, services, and customer experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
4. SMS/Text Messaging Policy
By providing your phone number and submitting our contact form, you consent to receive text messages from Tree Wise Men LLC related to your service request.
- Messages may include appointment confirmations, estimate follow-ups, and service-related communications
- Message frequency varies based on your service request (typically 1-5 messages per interaction)
- Message and data rates may apply depending on your mobile carrier and plan
- You may opt out at any time by replying STOP to any text message
- Reply HELP for assistance or contact us at (608) 751-4171
- SMS consent is not required to purchase our services
We will never sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: We use third-party services to help operate our business, including:
- SingleOps (job management and CRM)
- Twilio (SMS notifications — your phone number is transmitted solely for sending service-related text messages)
- Resend (email communications)
- Google Analytics (website analytics — anonymized data only)
- Vercel (website hosting)
- Supabase (data storage)
- Legal requirements: We may disclose information when required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- HTTPS encryption for all website communications
- Secure storage of data with access controls
- Regular security reviews of our systems
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Analyze website traffic via Google Analytics
- Track advertising effectiveness (Google Ads, Facebook)
- Remember your preferences
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Contact form submissions and service records are retained for the duration of our business relationship and as required for tax and legal compliance.
9. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of text message communications by replying STOP
- Opt out of marketing emails by clicking the unsubscribe link
To exercise these rights, contact us at sales@treewisemenllc.com or call (608) 751-4171.
10. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Tree Wise Men LLC
4332 E County Rd O, Janesville, WI 53546
Phone: (608) 751-4171
Email: sales@treewisemenllc.com